Anti-Money Laundering (AML) Policy and Procedures

Standards set out in this AML and KYC policy/procedures documents are based on applicable legal and regulatory requirements, especially on the by Costa Rica’s Jurisdiction on the prevention of the use of the financial system for the purposes of money laundering or terrorist financing, amending Regulation in order to effectively prevent any money laundering, terrorist financing or other fraudulent activities.

The Company uses its best endeavors to adhere to high standards of anti-money laundering/counter terrorist financing (AML/CTF) regulations and requires management and employees to adhere to these standards in order to prevent the use of Company’s products and services for money laundering/terrorist financing purposes. Implemented AML/CTF compliance program comprise policies and procedures including but 

not limited to:

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• Client identification and verification;
• Ultimate Beneficial Owner identification and verification
• Identification of AML/CTF risks;
• Effective implementation of AML/CTF policies and procedures to ensure compliance with AML laws and regulations;
• Enhanced due diligence of high-risk clients;
• Identification of clients, who qualify as Politically Exposed Persons.
• Internal procedures for monitoring and reporting suspicious activities of the client’s;
• Client screening against global list of terrorists and specially designated nationalities, relevant financial and other sanctions lists;
• Staff training and awareness raising through specialized trainings and courses;
• Maintenance of relevant records;
• Management of regulatory inquiries and incidents;
• Coordinating day-to-day compliance by responsible compliance staff.

Know Your Customer (KYC) Policy and Procedures

• The Company adheres to high standards of required Know Your Client procedures (KYC). These KYC policy/procedures encompass the following measures:
• Client’s identification;
• Client’s acceptance/non-acceptance policy/guidelines (client’s under age, clients from restricted/sanctioned territories not accepted);
• Monitoring of high-risk clients;
• Obtaining of any information, which could be of importance with regard to AML risk;
• KYC procedures take place when the respective transaction is to be carried out;
• KYC procedures are carried out permanently considering the identified risks.
• The Company’s management, employees, agents are trained to deal with AML related matters and respond to transactions that raise suspicion of money laundering or financing of terrorism.
• Records of all documents obtained for the purpose of identification and all transaction data, as well as other documents are kept electronically for at least 10 years.

Risk-Based Approach

The Company adopts a Risk-Based Approach (RBA) when assessing the risks related to AML/CTF. The Company’s guidelines are the following:

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• Prior to conducting any transaction, the Company conducts checks to ensure that the identity of the client does not match with any person with known criminal background, banned entities, or terrorists;
• The relevant data shall be obtained from the client prior to conducting the respective transaction;
• The process of risk assessment of the clients may encompass the assessment of client’s background, country of origin, source of funds and volume of transactions;
• The company may carry out enhanced due diligence with regard to client’s, which can be considered as high-risk based on the findings of the Company;
• The company may carry out enhanced due diligence with regard to funds the origin of which are unclear or for the transactions of higher value and frequency.

Withdrawal Verification in Compliance with AML Regulations

In alignment with our commitment to uphold Anti-Money Laundering (AML) standards, Crypto-Games.io implements stringent measures for withdrawal requests. Accordingly, Crypto-Games.io reserves the right to withhold confirmation of any withdrawal request in instances where the player has made a deposit but has not engaged in a minimum wagering of 1X of the deposited balance. This policy is an integral part of our efforts to prevent financial malpractices and ensure the integrity of transactions within our platform. We encourage our players to adhere to these guidelines, which are designed to maintain a secure and compliant gaming environment.

Client Identification

• The Client Identification Program is to be carried out:
• before any financial transaction can be made;
• when there is any doubt about the authenticity, veracity, or adequacy of the previously obtained Clients’ identification data. requires Clients to provide proof of identification and if necessary, proof of residence; and does not under any circumstances permit any transaction to be made with incomplete identity and if needed residence verification information.
• Politically Exposed Persons.

Required Information

• During the Verification process you will be required to provide us with the following data:
• A copy or a photo of your identification document;
• A photo of your payment instrument or other evidence that you are a holder of a payment instrument used or intended to be used for making transactions;
• A photo of you;
• A photo of you bearing your identification document;
• Your address confirmation. It may be a utility bill, telephone bill or other documents which, in accordance with your jurisdiction's legal and regulatory requirements, shall be enough to confirm your address;
• A confirmation of the source of your wealth and your funds (in some situations);
• The record of your video calls/audio-calls with the Website's administration (if Verification is made via audio/video call);
• When performing Verification, we check some users of the Website in state registers, databases of politically exposed persons and other reliable sources and collect additional data from them;

Contact Us

For any concerns, questions, or clarifications about our AML Policy, please get in touch with our support team at Support@Crypto-Games.io