Self-Exclusion Policy

Responsible Gaming

We prioritize providing an enjoyable experience on our platform while promoting awareness of the potential financial and social impacts of gambling. By participating in games involving money, you acknowledge that losses are possible, as gambling can be addictive.
 

If you wish to set limits on your account, please reach out to us at support@crypto-games.io, specifying your reasons. Please note that limit requests submitted via email are not processed immediately. We bear no responsibility for funds lost between the time you request a limit via email and the time it is activated by our team. Your limit will be considered active only once you receive confirmation from our customer support. For an immediate limit adjustment, contact us via Live Chat.
 

Self-Exclusion

If you need a break from gambling on this website, you may request self-exclusion through our support team. Self-exclusion means your account will be closed for a specified period, either temporary or permanent.

To initiate self-exclusion, contact us at support@crypto-games.io, stating your reasons. Note that requests submitted by email are not processed instantly, and we are not liable for funds lost during the period between your request and our confirmation.

Cross-Site Self-Exclusion

Please be aware that we are not notified of self-exclusions you may have set on other gambling websites. If additional accounts are discovered following a self-exclusion, we will close these accounts at the earliest opportunity and freeze all assets within them.
 

Underage Gaming

Our platform strictly prohibits users under the age of 18 from registering or engaging in gameplay. We use robust methods to prevent underage account creation. If we discover that an underage user has created an account, we reserve the right to close it immediately and retain any winnings or bonus funds. Any deposited funds, minus withdrawals, winnings, and reasonable fees, will be refunded to the account of origin.
 

Problem Gambling Support

If you feel you may be developing a dependency on gambling, we strongly encourage you to self-exclude from our site and other gambling platforms. For resources and support, please visit:
BeGambleAware
Content Filtering Systems
 

Content filtering solutions can help restrict access to gambling websites for minors and vulnerable individuals. If you share your computer with individuals under the legal gambling age or those vulnerable to gambling-related issues, consider using filtering software. Recommended tools include:
Net Nanny
ContentWatch
Cybersitter
GamBlock